Turn WhatsApp into your highest-converting support and sales channel.
Shoppers message on WhatsApp and Instagram — not a web widget. Flowlines agents answer instantly, recover carts, and handle returns, with real actions into your store.
“Where's my order and can I change the size?”
What slows E-commerce & D2C teams down.
Slow, ticket-based support
Buyers want answers in seconds on the channel they already use, not an email queue.
Abandoned carts go cold
Generic drip emails get ignored; a timely conversational nudge converts.
Returns & WISMO overload
“Where is my order?” and returns swamp agents with repetitive, automatable work.
Flowlines for E-commerce & D2C.
Order & shipping support
Look up orders, track shipments, and resolve WISMO end-to-end on WhatsApp.
Abandoned-cart recovery
Re-engage in-thread with the product, answer objections, and complete checkout.
Returns & exchanges
Initiate a return, issue store credit, or escalate a refund for human approval.
Product discovery
Recommend products from the catalog and hand off high-intent buyers to sales.
See an agent run your conversations — and take action.
Join the early-access waitlist — be first when we open up.
Free early access — no spam, just your invite.