Product / Inbox

Every channel, one shared inbox.

WhatsApp, Instagram, Telegram, Messenger, email, live-chat and voice in a single queue — with assignment, handoff, and a unified customer timeline.

Flowlines · Inbox
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AllUnassignedMineClosed
Ananya R.

Yes please, Friday works.

Agent
Marco B.

Is this back in stock?

Agent
Priya S.

Call summary · refund query

You
James T.

Re: invoice #4821

Agent
Lena K.

Can I change my plan?

Queue
Highlights

What Inbox gives you.

Truly omnichannel

Native messaging channels and voice — not a web widget with add-ons.

Human + agent together

Agents and people work the same thread; takeover is seamless.

Unified timeline

Every message and action lands on the customer record automatically.

Broadcast

Reach customers outbound on WhatsApp and more, at scale.

How it works

Three steps.

01

Connect channels

Plug in WhatsApp, Instagram, Telegram, email, voice and live-chat.

02

Route & assign

Conversations route to the right agent or human automatically.

03

Resolve or hand off

Agents resolve end-to-end, or escalate with full context.

Get started

See an agent run your conversations — and take action.

Join the early-access waitlist — be first when we open up.

Free early access — no spam, just your invite.