Product / AI Agents

Agents that resolve the conversation — and do the work.

Not a decision tree. A grounded, multi-model agent that understands intent, answers from your data, and takes real action — governed at every step.

Flowlines · Inbox
Agent live
WhatsApp+91 · Ananya R.
Hi — I need to reschedule my delivery and check my last order.
Of course, Ananya. Your order #1248 ships tomorrow. I can move it to Friday — want me to do that?
Yes please, Friday works.
Done. Rescheduled to Friday and updated your record. Anything else?
Grounded in CRM + knowledge base

What the agent did

Looked up order

order.lookup · #1248

Rescheduled delivery

scheduling.reschedule · → Fri

Updated CRM record

customer.update · Ananya R.

Refund requested → human approval

order.refund · awaiting agent

A human can take over this thread anytime.
Highlights

What AI Agents gives you.

Grounded answers

Retrieval over your knowledge base and records, with citations — not guesses.

Real actions

Invokes workflow tools mid-conversation: book, update, refund, escalate.

Governed by design

Human approval on high-risk actions, per-workspace spend caps, full audit trail.

Evaluated & multi-model

An eval harness and model routing keep quality high as you scale.

How it works

Three steps.

01

Understand

The agent reads the conversation, grounds in your data, and clarifies intent.

02

Act

It calls the right tools to resolve — gated by guardrails on anything risky.

03

Hand off

When a human is needed, it hands over the live thread with full context.

Get started

See an agent run your conversations — and take action.

Join the early-access waitlist — be first when we open up.

Free early access — no spam, just your invite.